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Permanent customer service role Your new company This organisation operates in the private sector in Northern Ireland. They provide specialised services to a range for stakeholders. Your new role In this role, you will be responsible for the following: Handle various incoming and outbound telephone calls effectively, providing an efficient and effective service to existing and potential customers. Assist in the administration and planning of asset maintenance work and connection planning to the Phoenix Energy Network, utilising diary and resource planning systems. Handle and resolve customer... more ->
Customer Service Executive/Sales Administrator Job Richmond, £30,000 plus bonus and hybrid working Your new company A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all... more ->
Customer service administrator - Dungannon Customer service administrator - Dungannon Your new company I am delighted to be recruiting for a design and manufacturing firm based in Dungannon. This company is passionate about providing the best service for its customers and passionate about providing a great environment for its staff. They are a very innovative ambitious company and want someone who mirrors these attributes. You will join a great working environment, superb luxury offices, and be part of a dedicated supportive team. The hours of work is Monday-Thursday 8.30-5.30 and Friday... more ->
Customer Service Agent - Staines £16/hr Your new company A global insurance company based in Staines are seeking a Customer Service Administrator. This is a 6 month role, which is expected to run from July to December. The organisation have a strong reputation for providing excellent customer care and work with a number of FTSE listed organisations across the UK. These are seasonal roles, although candidates are encouraged to apply for other permanent roles internally at the end of this assignment. Your new role These positions sit within the corporate services team and you will act as the... more ->
Permanent - Full time - Hybrid Model - Liverpool City Centre - Customer Service Complaints Your new company You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool. This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a Full time Complaints Handler. Your new role In your new role, you will be responsible for the logging and investigation of all new complaints, ensuring compliance with GDPR and FCA regulations. Your main... more ->
Leading Construction Company Needs a Customer Services Planner Your new company This organisation is a leading British construction company. They deliver construction and regeneration services across the UK for both public and private sectors. They have a well-defined set of core values, and they consistently exceed their stakeholders' expectations. Your new role As the Customer Service Planner, you will manage the schedule of appointments of operatives, working directly with clients, subcontractors, suppliers and supervisors in order to ensure work is carried out on time and the operatives'... more ->
Immediate Start - Customer Services Advisors required in Lincoln Do you want to help customers who are struggling with their household bills? Do you have the skills and empathy to handle difficult conversations? If yes, then this customer care advisor role is for you! As a Customer Care Advisor, you will be part of a team that provides general advice and support to customers who are in account arrears. You will listen and understand their needs and find individual solutions, such as directing them to our assistance programmes that can offer them additional benefits and discounts.This role is... more ->
Are you seeking a new and exciting role within Customer Services Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries. Make outbound calls to confirm deliveries, survey satisfaction and upsell/cross-sell products. Log all interactions in our CRM, ensuring issues are tracked through resolution. Liaise with warehouse, purchasing, logistics and other teams to... more ->
Customer Service Representative Chester Comprehensive training Competitive salary Your new company An exciting opportunity has arisen at the Chester site of one of the UK's premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer experience. Your new role You will be based in a small team, providing high quality customer service by working closely with logistics and supply chain to process orders both efficiently. You will work regionally, liaising with hauliers to follow an... more ->
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully... more ->
Summer Customer Admin Opportunity Fun & Social office Central Chester location Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 2 customer service agents over the summer months to help with a rise in admin queries! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for their next opportunity within customer service. Your new role Working in the customer service team, you will be responsible for responding to email queries and liaising with customers, following feedback... more ->
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. Your new role You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation. Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer... more ->
Are you seeking a new Customer Services on a flexible part time basis Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Make outbound calls to confirmdeliveries, survey satisfaction and upsell/cross-sell products Log all interactions inour CRM, ensuring issues are tracked through resolution Liaise with warehouse, purchasing, logistics and other teams to align on fulfilment and stock Identify processimprovements to optimise customer experience Meet response... more ->
Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will... more ->
Fully office based, Administration, Customer Service, full time, permanent Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from... more ->
Customer Service Job Coventry Your new role You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties. It is working 40 hours per week. What you'll need to succeed You will need to have previous administration and customer service experience, have strong communication skills, have previously worked in a fast-paced environment and ideally have used SAP. What you'll get in return You will be working for a... more ->
Face to Face Customer Service - Permanent - Liverpool City Centre - Full Time - On Site - Immediate Start Your new company My client, based in the heart of Liverpool city Centre, is seeking a team of professional customer service assistants to join their dynamic department on a permanent basis. You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation. Your new role You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for face to face and switchboard... more ->
Customer Services Professional Needed for an Immediate Start Your new company This innovative and environmentally focussed organisation develops long-term relationships with its customers and works proactively to provide a quick and efficient service. They work actively to improve the industry that they operate in and are a market leader in their field. Your new role As a Customer Service Advisor, your new role will involve direct contact with customers on a daily basis, supporting them with their requests, providing solutions to customer escalations, dealing with complaints effectively and... more ->
Home-based Temporary Customer Service role Your new company Our client is a leading healthcare provider who is currently looking for a temporary customer service advisor to cover an absence within the team. Your new role You will be the first point of contact for all patients, their families and other healthcare providers, managing calls and email enquiries, signposting patients to relevant services, dealing with requests for documentation, liaising with external documentation and ensuring the patient's journey is as smooth and stress-free as possible. What you'll need to succeed You will... more ->
Customer Services Co-ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with... more ->