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Are you seeking a new Customer Services on a flexible part time basis Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Make outbound calls to confirmdeliveries, survey satisfaction and upsell/cross-sell products Log all interactions inour CRM, ensuring issues are tracked through resolution Liaise with warehouse, purchasing, logistics and other teams to align on fulfilment and stock Identify processimprovements to optimise customer experience Meet response... more ->
Customer Service Advisor - Egham - £25k Your new company A high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The business also tries to promote within, where possible and due to growth, there are plenty of opportunities for progression within the organisation. Your new role You'll be the first point of contact for all inbound queries, building customer relationships... more ->
Temporary Customer Service To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver excellent customer experience, exercising... more ->
Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day... more ->
Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Call handler-Customer Services-City centre offices Your new company Large financial service company in Manchester. Your new role You will be handling calls from customers, dealing with a variety of queries and actioning accordingly. This will mainly be inbound calls from existing customers looking to update, amend policies or make payments. You will have access to confidential information and will need to ensure you are working in line with data protection and company policies. You will need to cross-check customer details making sure files are kept updated and accurate, chasing for missing... more ->
Office based Customer Service adviser required for 3 month interim position. Your new company Hays are working with an established financial services organisation in the Milton Keynes area who had a great opportunity for an experienced office-based Customer Service Adviser to join the team on an interim basis, initially for 12 months. Your new role The core function of the role is to provide and deliver excellent customer service to all customers, answering calls and emails proficiently and in a timely manner. Deal with all query resolutions and concerns, ensure all accompanying documentation... more ->
Customer Service Advisor New Customer Service Advisor Role Crewe Full time Salary £32,000-£35,000 You will be working with all customer types to build relationships and deliver solutions. You must be comfortable in order to have your own problems and resolve them. You will be able to manage multiple deadlines and support all the customers, including the end-to-end sales process. Duties include: Full order processing Full order support Stock support and allocation and adjustment Billing support including credit management Complaint handling and resolution You will be a sole point of contact... more ->
Inbound Customer Service Advisor Inbound Customer Service Advisor. Type: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation. About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team. As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers. If you're passionate about providing exceptional service and enjoy problem-solving, this role is perfect for you! Responsibilities:... more ->
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Customer Services Co-ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with... more ->
Temporary Customer Service Officer Job Bangor £12ph + Holiday 3-6 months Immediate Need Your new company A local non-for-profit organisation are looking to recruit a temporary Welsh speaking customer services officer to assist with their busy season! Your new role Slotting into an already busy team, your role as customer services officer will have you assisting with a high number of calls from customers of the organisation. Utilising your fluent Welsh speaking capabilities, you will be able to confirm works required and assist with general enquires. You will be responsible for the accurate... more ->
Customer Service Agent - Staines £16/hr Your new company A global insurance company based in Staines are seeking a Customer Service Administrator. This is a 6 month role, which is expected to run from July to December. The organisation have a strong reputation for providing excellent customer care and work with a number of FTSE listed organisations across the UK. These are seasonal roles, although candidates are encouraged to apply for other permanent roles internally at the end of this assignment. Your new role These positions sit within the corporate services team and you will act as the... more ->
Leading Construction Company Needs a Customer Services Planner Your new company This organisation is a leading British construction company. They deliver construction and regeneration services across the UK for both public and private sectors. They have a well-defined set of core values, and they consistently exceed their stakeholders' expectations. Your new role As the Customer Service Planner, you will manage the schedule of appointments of operatives, working directly with clients, subcontractors, suppliers and supervisors in order to ensure work is carried out on time and the operatives'... more ->
Customer Care Team Leader Job - Hammersmith - Online Retail - Permanent - £30,000 Your new company A fantastic new opportunity is available working for an online retail business between Hammersmith and Chelsea for a Customer Care Team Leader to join their fun and likely team. The business are well-established brand, part of a wider group with a number of reputable businesses under their umbrella. This is a permanent role based in beautiful open-plan offices that really show off their exciting, high-end retail products and will be looking to start ASAP. Your new role Your new role will be to... more ->
Customer Service-Hybrid- £11.89 an hour-Ops Centre Rep About the role As an Ops Centre Representative, you will be working as part of a high-performance, agile, flexible team to deliver a high-quality service supporting the key functions within Field Engineering & Operations. Supporting the business area with financial tracking, financial governance and operational support. You will also be working closely with the support teams to provide cost-effective and efficient processes. Focused on customer delivery and a result-driven record of delivering to KPI's, SLA's and customer satisfaction.... more ->
Permanent - Order Processor - Full Time - Hybrid - Immediate Start - Bootle Your new company My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis. Supplying an international client base and providing a first-class service to all internal and external customers. Your new role The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed. Whilst... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->